Suspension of Sales to the UK and the EU
As of January 1st, 2021, we’ve suspended sales to the UK due to Brexit and the new VAT requirements.
As of July 1st, 2021, the EU has also instituted changes so that sellers outside of the EU need to collect taxes upfront on all sales under €150 and work with a tax intermediary within the EU to assist in tax remittance.
Until we're able to partner up with tax intermediaries within the EU and UK, we would like to direct our EU and UK customers to shop from our store on Etsy, who will be easing this transition by collecting and remitting taxes on our behalf to the local governments where customers reside.
The only exception is for sales to Germany, which we will need to temporarily suspend as of July 1, 2022 due to the new packaging laws that require a LUCID registration. We’re working on that and hopefully we can resume sales to Germany out of the Etsy store soon.
If you've signed up for our Rewards Program, you're still entitled to earning the points for purchases on our Etsy store, so please send us a note to remind us to add your points back to your account.
Thank you and sorry for the inconvenience!
JUUK Team