FAQ

How to remove extra links for sizing

Revo, Locarno, Vitero (steel) and Velo (steel)

We constructed each steel band to use screws rather than cheaper friction pins that so many bracelets use, so it’s also not difficult to do yourself.  We also include a screwdriver with every band you purchase. Here's a video to demonstrate the link removal process:

 

Ligero, Vitero (aluminum), Velo (aluminum) and Qrono

In our aluminum bands, we've custom designed and developed a proprietary adjustment tool that's very easy to use. With the additional customization of using concave pins, you'll be able to resize your aluminum band in just a few minutes and can use it right away, right out of the box:

 

Qira and Aruna Jewelry Bracelets

These are simpler; with the included tool, just push out the cotter pins on the side where you don’t see a line in the middle, because the pins are constructed like this where the side with the line is slightly thicker to keep it in place:

Once you have your desired length, just insert the pins back into the link the same way they came out, and use the back of the tool to push it flush to the link’s surface. You can even use the tool to push it in slightly more if you’d like. And that’s it!

 

How to insert the metal bands into the Apple Watch

We made one needed modification to the endpiece mechanism, so installing the bands just require a simple push of each locking mechanism to insert the ends into the Watch, as this quick video demonstrates:

 

How to adjust and use the leather band deployant buckles

 

Are your bands sweat and waterproof?

​For our steel and aluminum bands, most definitely. We use only 316L stainless steel or 6000 series, hard anodized aluminum on our metal bands. These metals can withstand your daily workout routines or a dip in the ocean or pool.

​As with the Apple Watch itself, just rinse the bands under tap water to wash off the sweat, salt water or chlorine and you're good to go!

​For our leather bands, treat them as you would any fine leather product; keep them dry as much as possible and you should be able to enjoy them for a long time.

 

I've seen cheaper bands on the market; what's the difference?

Many of the other bands use a cheaper folded steel buckle and most would use cheaper friction pins for the adjustable links (where we use screws and will provide a screwdriver for so that you can do it yourself).

The other difference, which may or may not be discernible, is the level of fit and finish.  We can take the same design and make them in two different factories, resulting in very different costs.  The cheaper factory’s band may look similar from a distance, but it’s probable that their polishing, fit and finish will not be as precise as the one costing more where the workers are better trained and paid, the factory has a stricter QC standard (which leads to more rejects and hence, higher costs), etc. Better made watch components will have a better finish even in the areas that aren't exposed with normal usage. This is one of the reasons why Swiss and other higher end watches cost more.

We'd like to stress again that our metal bands are made in factories that also manufacture for Swiss brands. If their quality wasn't the best, these Swiss companies wouldn't entrust their reputation to these factories.  Put another way, if these Swiss companies went to cheaper factories and offered the same amount of money to make a component, chances are, these cheaper factories couldn't produce at the quality needed to pass their Swiss QC standards.  Many factories are efficient at making the appropriate quality because of the way they're set up (machinery, worker training/skills, etc.) but it's not quite so easy to just "up" the quality if they aren't built for that.

These seemingly small differences add up to a much more luxurious experience.

 

Where are JUUK bands made?

Our watch bands are made in China at some of the top component factories in the watch industry. Our factories not only manufacture for some of the biggest international fashion brands, but also Swiss watch brands as well. You'd be surprised just how many Swiss brands manufacture components in China these days, then ship them back to Switzerland for assembly to adhere to the Swiss Made requirements. They never want you to know though, so these factories keep a pretty tight lip on their customer base; and don't work with just anyone that comes along either. We're privileged to work with these top factories because we've been in the watch industry ourselves for over 23 years, doing product development for various big brands, so we've built up these close relationships over a long period of time.